Contents Restoration
Contents Restoration & Recovery
Item-by-item assessment of restorable vs unsalvageable contents following water or fire damage — documented for insurance and reinstated where possible.
What We Cover
Contents Restoration Services
After water or fire damage, contents are often the most emotionally significant loss. Our contents restoration process begins with an item-by-item assessment to determine what can be restored versus what is unsalvageable, documented clearly for insurance purposes.
Restorable items are cleaned, decontaminated and treated for odour where required, with pack-out and secure storage available during structural works. We aim to maximise recovery of your belongings while providing the documentation your insurer needs.
Quick Answers
Contents Restoration FAQs
What happens during a contents assessment?
We meticulously inspect each item to determine if it can be professionally restored or must be declared a total loss.
Do you handle items damaged by fire?
Yes, our team specialises in soot removal, smoke odour neutralisation and cleaning surfaces affected by fire damage.
Can you remove water damage from my belongings?
Yes, we use advanced drying and decontamination techniques to salvage items affected by flooding or water leaks.
What is the process for pack-out and storage?
We carefully inventory, pack and transport your items to a secure facility until your property is ready for reinstatement.
Will I receive a list of destroyed items?
Yes, we provide comprehensive documentation of all unsalvageable contents to assist with your insurance claim process.
Do you treat lingering odours?
Yes, we use professional-grade deodorisation technology to eliminate smoke or mould odours from your personal possessions.
Can you restore sentimental family photos?
Our specialists are trained in delicate restoration methods to save sensitive items like photographs and documents where possible.
How do you ensure belongings are decontaminated?
We use industry-standard cleaning agents to remove pathogens and toxins from your items following water or fire incidents.
When does reinstatement happen?
Reinstatement occurs once your property is fully dry, safe and clean, allowing us to safely return your restored belongings.
How do you decide what is unsalvageable?
We assess items based on structural integrity, material porosity and the level of contamination to ensure your health and safety.
Are your cleaning methods safe for my family?
Yes, we use professional-strength cleaning products that are effective yet safe for residential environments.
Do you service the Central Coast area?
Yes, we provide comprehensive contents services across the Central Coast, Hunter and Mid-North Coast regions.
24/7 Emergency Response
Need Help Now? Contact Clean Dry Restore
Rapid, documented property restoration across Newcastle & Greater Hunter. Available 24/7 for emergency response.